Market Manager

The Company

Lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.

Job Description

The purpose of this role is to account manage hotels portfolio in designated areas, allow demand sales conversion, perform inventory, pricing and availability regular monitoring and analysis as well as engage existing partners to deliver promotional activity exclusive to lastminute.com

The person will be responsible for driving merchant hotel bookings in a defined geographical area and has a huge potential to contribute to the success of Hotel Partnerships department at LM group

Cross-department cooperation is required to achieve targets in selected destinations / Hotels.

Contracting activities can be required as well as to make merchandising decisions supporting all the markets.

We are looking for a permanent role to cover resorts areas in the region, initially oriented to Mainland resort destinations and Canary Islands.

MAIN DUTIES & RESPONSIBILITIES

• Responsible for all elements of an ongoing account management activity
• Improve existing relationship with Hotel Partners
• Secures and negotiates competitive distribution pricing to meet merchant room night targets
• Secures and negotiates room availability via fixed allocation / other, to meet room nights targets
• Secure and negotiate competitive promotions for specific rate types
• Good understanding of Yield & Revenue management
• Create and deliver plans to meet market demand and company goals
• Sets and decides global display preferencing for defined markets
• Co-ordinates hotel merchandising and promotion requests for defined markets
• Responsible for rate performance and compliance tracking – uses business intelligence data to track rate competitiveness and compliance for top markets – weekly, monthly, and ad hoc reporting as necessary
• Identify promotional opportunities within designated areas (both destination and supplier-led)
• Troubleshoots operational issues (e.g. hotel display, descriptive content, hotel general support)
• Timely feedback regarding market trends and product needs

Qualifications

EDUCATIONAL QUALIFICATIONS

• Education in Travel, Tourism, or related areas is a must

Further or tertiary education is considered

SPECIALIST/TECHNICAL KNOWLEDGE, SKILLS, APTITUDE

• Highly organized and analytical
• Clear understanding of Channel Managers solution and hotel CRS / PMS and GDS systems desirable Good understanding of extranet systems as a user
• GSuite applications knowledge
• MS Office, in particular, advanced Excel skills and Powerpoint
• Problem Solving Skills
• High level in Spanish
• Fluency in other European languages

EXPERIENCE

• At least 5 years’ experience in Online Travel, Tour Operator, Bed bank or DMC companies, Incoming Travel Agencies, Yield/Revenue management companies or from leisure resort hotels.
• Sound understanding of hotel industry, revenue management and yield
• Purchasing experience (secured/guaranteed room nights, Fixed allocations)

ABILITIES / PERSONALITY

• A relationship builder
• Proactive team player
• Self motivated, uses initiative and problem solver
• Work to tight deadlines with a can do attitude
• Willingness to go beyond the call of duty to get the job done

Additional Information

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning
• Get focus time for learning, development and deep work on Friday mornings
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Get free snacks / fruit / hot drinks / water / beverages at our offices
• Participate in amazing winter and summer corporate events

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