[R-053] | Cx Quality Assurance Lead

Caducada

**eDreams ODIGEO **is one of the world’s largest online travel companies and one of the largest European e-commerce businesses. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it offers the best deals in regular and charter flights, low-cost airlines, hotels, cruises, car rental, dynamic packages, holiday packages and travel insurance to make travel easier, more accessible, and better value for the more than 17 million customers it serves across 46 markets.We are looking for a** CX Quality Assurance Lead** to join our **Customer Service team** based in Barcelona. Together with the team you will define, develop and maintain a quality program,

and ensure that the various global delivery centres and teams are compliant with the different standards. You will continuously focus and analyze quality performance and voice of the customer feedback to detect improvement areas and customer pain points and work collectively with the rest of the department and other company stakeholders on improvements.**Responsibilities**:- Responsible for ensuring external agent / center quality standards.- Work closely with central team and centers to understand key CSAT and DSAT drivers.- Leads and facilitates effective and frequent calibration sessions with delivery centers.- Updates documents as required including QA transaction monitoring forms and advises about required document changes for policies, procedures, and training content.- Proactively identifies and proposes QA program improvements as appropriate.- Acts as Quality POC for the contact centers, mentoring the teams and resolving doubts linked to the quality program.- Takes ownership for quality KPIs and works with delivery centers to drive operational performance improvements.- Leads, manages,

and delivers assigned projects as required. (ie: implementing QA programs for new contact channels or lines of business).- Collaborate in specific projects related to the launching of new initiatives, new tools’ functionalities and processes redesign, among others.- Perform data analysis to understand trends and identify critical improvement points, using information from monitoring and other metrics (Write Offs, NPS, CSAT, First Contact Resolution, etc.).- Prepares and analyses internal and external quality reports for management staff review.- On board new delivery centers as required.- Provide on-site operational support across delivery centers as required.**Experience, Skills & Qualifications**:- 3 years of progressive experience in the field of quality assurance,

quality management on back office using technology and data to make us best on class.- Deep understanding of Back office area- Proven success increasing individual and team performance within a contact center setting.- Previous experience remotely working with global outsource providers a plus.- Experience designing quality monitoring scorecards across channels.- Fluency in English and knowledge of at least one more European language.- Familiarity with data analysis, Power BI and pivot tables helpful, QA technology- Strong understanding about the airline / OTA industry.- Experience auditing offline activities.- Excellent oral and written communication skills and the ability to effectively communicate with a diverse audience and at every level of the organization.- Ability to effectively lead and facilitate meaningful calibration and coaching sessions.- Ability to work in a team environment and adapt to changing workload and circumstances effectively as well as respond to new information quickly.**What do we offer?**- Daily work can be done 100% remote.- A free eDreams Prime subscription to benefit from significant discounts on your travels.- Competitive compensation package with an attractive bonus structure.- Excellent environment for continuous growth and learning: with our Learning & Development programs, you will have access to tech talks, internal soft skills and technical skills training, language lessons, external events and industry conferences.- Fast-track career development: with our unique programs, you are always working towards the next step on your career path.- We also have for you a Ticket Restaurant benefit & unlimited beverages and coffee for free at the office (with many types of milk alternatives) because we like our eDOers happy and healthy!- A phenomenal lifestyle and work-life-balance.- New to the city? We also offer great relocation packages.- Additional prizes and awards for a variety of team and individual achievements.- Fun at work: at eDreams ODIGEO, work and fun go hand in hand!- _And the opportunity to work in a dynamic, dedicated, fun and passionate team of professionals. We journey together!_Come fly with us and join us now.**Job Summary**:- Barcelona Location
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Create profiles for personalised advertising

Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.

Use profiles to select personalised advertising

Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.

Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.

Use profiles to select personalised content

Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.

Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.

Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.

Understand audiences through statistics or combinations of data from different sources

Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).

Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.

Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).

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Exponential Interactive, Inc d/b/a VDX.tv

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Users’ profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Probabilistic identifiers, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed: Precise location data, Device identifiers, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Users’ profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Users’ profiles, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Privacy choices, Device identifiers, Authentication-derived identifiers, IP addresses

Data collected and processed: Privacy choices, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Integral Ad Science (incorporating ADmantX)

Data collected and processed: Browsing and interaction data, Privacy choices, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: Device characteristics, IP addresses

Data collected and processed: Device identifiers, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, IP addresses

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Users’ profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device identifiers

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Privacy choices, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, User-provided data, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Marketing Science Consulting Group, Inc.

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