[H-423] | EverGreen Product Owner

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary. At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch

Reporting to the Product Manager of the Evergreen and Automation team. Coordinating the day to day work of the EverGreen team – represented in Asia (MY), Europe (FR, PT, DE, UK, BE) and America’s (MX). Manage the day to day work in an agile way. Manage the sprint plannings, standups, backlog grooming and backlog refinement. Support the Product manager to deliver the roadmap in line with the objectives defined. Ensure the quality of services of the team scope. Influence the product roadmap(s) and actively contributed to the communities. Support the product manager to manage the relationship with the vendors and sourcing partners.

Where will you be in the organization?

The division Group Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

The department / team

You will join the Distributed & Mainframe Global Products department, which delivers final Products for the AXA’s entities (e.g POD, Z and ISeries, DC) and transversal components or intermediate products to other Products departments (e.g Cloud, Workplace…) with right quality of services. We are relying on more than 220 people to handle product development in an agile way of working while taking care of major transformation program, as One DataCenter (aiming to define and implement the Datacenter strategic plan jointly with the AXA Entities) or ATLAS program (a strategic program mixing Cloud solutions, Core IT optimization, infrastructure modernization and technical services rationalization).

Job purpose

As a Product Owner your main objective is to support the product manager to manage the evergreen product within the EverGreen & Automation Product Team.

Main missions

Manage the day-to-day activities of the evergreen SMEs within the agile framework with support of the assigned scrum Master. Deliver the roadmap in line with the objectives defined. Provide clear visibility on OS life cycle for each target platform and In-Place upgrade roadmap. Ensure quality of service. Collaborate with different teams, CTO, ATLAS program, Group security to ensure the delivery of the project aligned with the strategy. Contribute to the product lifecycle: Demand Management, Product backlog grooming and roadmap definition. Support the product manager to build and maintain trust relationships with key-users (including OPCO users) to keep track of real-life usage of the solution and remain aligned with user needs. Support the management of the relationship with the vendors end sourcing partners. Provide feedback on the performance and the activities of the Evergreen SME’s.

Your Profile

We are looking for someone with the following experience and skills: 10 + years’ experience in IT engineering or operations, among them at least 5 + as an expert in the windows and/or Linux domain. Proven knowledge of the Cloud environment and principles (public and private). Proven knowledge on end-to-end IT Technology architecture in a large-scale production environment (end-to-end architecture from hardware, infrastructure to application layers). Proven experience with the Agile and DevOps methodology. Proven experience of Quality-of-Service accountability (SLA management, ITIL processes, …). Being able to work in international teams and multi-cultural environment. Proven experience in driving project to reach a target-goal. Work with minimal direct guidance, self-motivated and proactive. Good communication skills to upper management and SME’s. Good presentation skills. Experience of working in dynamic, matrix-structured global organizations. Assertiveness, empathy, active listening. Customer-centric. Ability to change (or be changed) to fit new circumstances. Be able to handle unexpected demands. Strong analytical, planning, and organizational skills with an ability to manage competing demands. Proven experience in leading/coordinating a team of 5 people to reach the product goals. Language skills: Good knowledge of written and spoken English is a must. Knowledge of French and/or German is an additional asset. Technical skills: Knowledge of coding and infrastructure as code. Knowledge of Puppet, Terraform and/or Resolve is a plus.

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want.

About the Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary. At AXA Group Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer experience, State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks, High-Performing Global Team for stronger partnerships with AXA entities.

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