[R795] Telephone Sales Agent With English

Do you have a native or fluent level of English? Do you have previous experience in customer service?

Tasks

1. You will manage the needs of our clients (request management, refund, negotiation).
2. You will understand or identify the reason for the call (request, consult, support).
3. You will report to the client about the characteristics of our services and be part of the decision process.

Requirements

• You have a native level of English.
• You have at least 1 year of experience in Telemarketing or Customer Service.
• You have communication skills.
• You have negotiation and creative skills.
• You are interested in new technologies and multimedia.
• You are committed to the clients.

Benefits

• The possibility of working in a multinational company.
• You will have a good working environment and support from your colleagues, coach, and supervisor.
• Great 360º views of the city of Barcelona, in our offices in the Mapfre Tower.
• You will be able to learn and develop with us while working with cutting-edge services and gaining experience in the technology sector. We offer continuous training, as well as real possibilities for professional development and progression.
• Initial contract of 6 months with the possibility of becoming permanent.
• Competitive salary.
• Restaurant card of €11/day + health insurance + life and accident insurance (after passing the trial period).

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