– Accelerate customer adoption of Dynatrace SaaS/Managed product portfolio through technical enablement, usage training, project planning, and basic onboarding
– Own renewal strategy and subsequent on time renewal of subscription(s)
– Identify strategic, new business growth opportunities
– Build Dynatrace brand awareness and loyalty in assigned accounts
– Defend against competition in assigned accounts
– Conduct regular proactive calls and account review meetings; maintain an accurate record of discussion and action items via Salesforce.com
– Ensure that critical issues are documented and escalated in an expeditious manner for resolution
– Coordinate account activities with sales teams for assigned accounts within territory
– Help customers understand our product roadmap and promote migrations as necessary
– Leverage relationships to aid in the building of reference accounts/contacts
– Act as customer advocate and liaison to become a Trusted Advisor
#J-18808-Ljbffr
Más información
- Address Barcelona
