PY894 – International Sales Manager – Dolce Sitges

Dolce Sitges by Wyndham is now seeking an International Sales Manager.

JOB SUMMARY:

The International Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. He/she is also responsible for month-end reporting and tracking of account production.

MINIMUM EDUCATION:

1. High School Diploma.
2. Bachelor’s Degree preferred.

MINIMUM EXPERIENCE:

1. 2 years hotel sales experience.
2. Intermediate-advanced level knowledge of Excel and Word required.
3. Must be able to effectively communicate in Spanish and English.

A third European language would be an advantage.

GENERAL REQUIREMENTS:

• Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming.
• Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

FUNDAMENTAL REQUIREMENTS:

• Develop a full working knowledge of the operations of the hotel.
• Meet or exceed set goals.
• Prospecting and follow up of leads.
• Monitor production of all top accounts and evaluate trends within your market.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports and entering sales activities.
• Meet and greet onsite contacts.
• Develop networking opportunities through active participation in Workshops and Trade Fairs.

COMPETENCIES:

• Reliability
• Responsibility
• Trust
• Resolution
• Organization
• People person
• Discretion
• Sales aptitude
• Flexibility
• Positive attitude
• Commitment

JOB SUMMARY:

The National Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her specific geographic territory. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. He/she is also responsible for month-end reporting and tracking of account production.

Education & Experience:

• At least 5 years of progressive hotel sales experience in a specific market; or a 4-year college degree and at least 4 years of related experience; or a 2-year college degree and 5 or more years of related experience.
• Must have a valid driver’s license in the applicable state.
• Must be skilled in Windows, Company approved spreadsheets and word processing.

Physical Requirements:

• Long hours sometimes required.
• Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements:

• Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to

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